Life is better with human connection. When we have it, life feels rich and substantial. When we don't, it’s a major driver behind many of the biggest problems in our culture today. We see the same thing playing out in research. Incorporating real human connection into the research process is critical for brand health and…
Tag: marketing research
The Packaging Paradox: When Differentiation Undermines Recognition
We find ourselves increasingly skeptical about leveraging limited-edition packaging as a promotional tool. While the intent is always to create buzz and drive trial, the tactical execution often introduces an unnecessary degree of friction into the shopping process. In CPG, the core function of package design is not to serve as a canvas for fleeting campaigns but as a beacon…
Shelf Standout: Mio
Remember when a squeeze bottle of liquid flavor seemed revolutionary? It wasn’t very long ago that Kraft Heinz introduced a novel concept that required significant consumer education, yet they stuck with it and ultimately pioneered an entire new category of customizable liquid flavor with functional benefits. Today, Mio's current packaging is a masterclass in…
Stop Guessing: Why Seeing is Believing in Market Research
One of the hardest parts of innovation is the moment you have to move from concept to reality. Teams invest months, sometimes years, developing a new product or redesign, only to have a nagging feeling: Will it actually work when it hits the shelf? We often find that for clients who have become reliant on…
The Rise of Private Label
Remember when "store brand" meant a generic, no-frills product you bought to save a few dollars? It was a temporary trade-down, a choice made out of necessity. That era is over. Today, private labels are no longer placeholders; they are legitimate brands. It feels like every retailer, from Aldi to Costco to Target and Walmart, is…
Uncovering the Elusive “Why?”
One of the most common things we hear from new clients is, “We have all the data, but we still don’t understand why things are performing the way they are.” Why is the "why" important? It brings confidence and opportunity. We often see an over-reliance on quantitative research, with the assumption that a large sample…
Shelf Standout: Gin & Juice
As someone who was in middle school in the mid-1990s, Dre and Snoop were as cool as you could get. Granted, I knew the radio-edited versions of their hits more than the actual albums... It’s with this context that we present this month’s shelf standout: Gin & Juice by Dre and Snoop. Seen The strong…
How the Gruen Effect can help explain our impulse purchases
Have you ever returned home from a shopping trip and realized you bought way more than you had planned? The Gruen Effect might be to blame. The podcast 99% Invisible broke down the phenomenon. The Gruen Effect occurs when you are so distracted by a store’s lights, colors, and beautiful product display that you lose track…
How to Bridge the Say-Do Gap
The Say-Do Gap is real. I used to think it was all about whether people were being honest about their behavior—but now I realize it’s more about how unaware we actually are of what we do. And that gap gets even wider when we try to predict what we would do in the future. More…
Sustainability Article Series: Foundation
Introduction Every package—sustainable or not—needs to nail three key functions to be effective: When considering sustainable packaging, if the design doesn’t meet these goals, it doesn’t matter how sustainable the offering is: it’s missed the point entirely. Protect The most sustainable packaging is the one that actually keeps a product intact until it is used. When products…
