Decisions at the Speed of Shopping

System 1

What if there was a way to collect behavioral data at the speed of shopping?  Renown psychologist Daniel Kahneman identified that our brain is split into System 1 (S1) and System 2 (S2) thinking. We spend 95% of the time using System 1 which consists of our automatic, intuitive, instinctive, and impulsive thinking.    Reacting to…

Navigational Hierarchy – Packages are seen, not read

words soup

People only read about 10 words on a shopping trip. Why is this?Words are the last thing we use to locate and evaluate products. We shop using shape, color, and key visuals first because these can be processed by our unconscious mind. Words have the least influence in shopping because they are the only element…

Navigational Hierarchy – Unlocking Key Visuals 

The first entries in this series focus on Shape and Color as the first two elements of the Navigational Hierarchy. This third installment highlights the next element, Key Visuals, and how shoppers utilize them at-shelf.   A Key Visual is a focal point of a package design that is intended to drive interest, understanding, and at…

Navigational Hierarchy – The Power of Color

Packaging Color

Our first entry on the Navigational Hierarchy talked about product and packaging Shape and how shoppers use it to identify categories and individual brands. Following Shape, Color is a powerful element that can cue brands or a category. Capable of triggering persuasive subconscious reactions in shoppers, it is the most emotive of the visual cues.…

Navigational Hierarchy – Get into Shape

Package shape

Store environments are overwhelmingly stimulating for the human brain. In order to manage the thousands of products available for purchase, the brain employs what we call the Navigational Hierarchy—a filtering sequence to narrow the search for the sought-after product. Our brain unconsciously cycles through the elements that distinguish products from each other, beginning broadly with…

Shopping Sustainably in CPG: Implications for Brands

The challenge of creating sustainable products and packaging is nuanced and requires an understanding of how people shop and consume your products. First, the product needs to succeed at-shelf and be purchased, then it needs to be recycled, reused, composted, or disposed of properly. The risk of friction or deselection when renovating to a greener…

Shopping Sustainably in CPG: The Challenge

shopping sustainably

Part of the human condition is the inconsistency between what we say we want to do and what we actually do.  It both makes us who we are, and frustrates parents, partners, policy makers, teachers, coaches, and marketers. This is especially true in matters concerning sustainability. We want a healthy planet, but there are friction points…

Get to Know PEOPLE

Gain First-Hand Experience.  Gain Intuition.  People come in all shapes and sizes, income levels, and preferences.  They are inherently inconsistent depending on the day or their mood which makes the jobs of researchers and marketers that much more challenging. This can lead to teams struggling with intuition building and anticipating behavior.    Getting in-store is a…

Bringing Authenticity to Virtual Research

Prior to the pandemic, we were spoiled by in-store design research that gave us the depth to understand the “whys and hows” and deliver actionable consumer insights to our clients. We know the value and authenticity that being in-store provides, so when the pandemic hit and we needed to innovate, we had very high standards…