Consumer Intuition Study: Holiday Confections

Holidays are a unique time for shoppers. Habits change for a short time, and consumers tend to feel more empowered to make less socially permissible purchases or to splurge on things they normally would not consider purchasing. Be it Halloween, Valentine's Day, Hanukkah, Christmas, or Fourth of July, expectations change around the major holidays of the year.…

Grinch-free Omnichannel Holiday Shopping

My photo app recently reminded me of Thanksgiving 2020 which featured only my immediate family. Kept apart by pandemic-driven constraints, we made the most of a holiday about togetherness, but my emotional response was to go bigger and better this year given my new-found appreciation for family. Holidays have always been a chance to go over the top, and this year might just take that to another level entirely. My kids’ candy buckets after Halloween certainly…

How to discover the why that even the consumer doesn’t know.

Think about the last five minutes of your day and the specific decisions you made during that time.  Did you take a sip of coffee? Rock in your chair? Read a text? Think through all your actions and behaviors—for how many do you feel you have a clear and rational reason for explaining why you…