Scrappy, Not Crappy

AGILE! SPRINT! LEAN START-UP! SCRAPPY! We are in an age where many paradigms are shifting quickly. Brand equity isn’t functioning the way it used to. Consumers are demanding more transparency and authenticity from companies than ever before. Start-ups are taking on big companies and winning more than ever. Non-traditional success stories are becoming more of the norm for innovation…

Finding the Reality Amongst the Noise

In our modern world, the gap between in-person realities and online perceptions can feel vast.   Life, as seen on social media is filtered, perfected, and potentially polarized. These perspectives can feel exciting for those who have embraced this curated worldview and scary for those who would rather not.  Connecting with people IRL feels much more…

The Power of Authentic Storytelling

Storytelling is important. In today's world, the breadth of channels for telling stories is broad, and we are exposed to many more stories than we have been in the past. Research has always been in the business of telling stories but may not have always put a strong emphasis on telling a good story in…

Alienation: Subconscious Style

Behavioral Economics is HOT right now. The industry is gaining appreciation for the inconsistencies between self-reported and actual behavior, which we at REAL Insight are obvious fans of. As a team, we spend thousands of hours in stores each year observing how these behaviors differ across shoppers. One specific area we have come to better…

Looking for an Authentic Spark

As you know, perception is reality for shoppers. Relying on traditional concept evaluation tools presents a challenge; concepts are already fully explained before the consumer can share their thoughts even with more iterative, on-trend methodologies. Yet, concept understanding at-shelf is essentially a barometer of how much effort and cost will be required to gain traction.…

The Myth of Novelty

Another key note speaker at the Corporate Researchers conference was Derek Thompson, author of Hit Makers: The Science of Popularity in an Age of Distraction.  I was particularly struck by his analysis around the myth of novelty which directly impacts some of our innovation work. He describes this as “people like sneakily familiar positive variations…

The Power of Moments

Recently, I had a great three days at the Corporate Researchers Conference in Chicago. It was a blast to nerd out with fellow researchers, and it was hugely validating to both our primary focus on in-context research and some of the key initiatives we have been working on for the last couple of years. Over…

In-Context Research Requires Environment AND Mindset

, As a company whose roots lie with in-store intercepts, we have always had an appreciation for the purity and predictability of learning about shopping behavior and testing concepts/packaging in a real retail environment with shoppers who were in the store to shop.   Reading Thinking, Fast and Slow by Daniel Kahneman reinforced the idea that we need…