Written by As you know, perception is reality for shoppers. Relying on traditional concept evaluation tools presents a challenge; concepts are already fully explained before the consumer can share their thoughts even with more iterative, on-trend methodologies. Yet, concept understanding at-shelf is essentially a barometer of how much effort and cost will be required to gain traction.
Concepts are successful when they are seen, understood, valued, and deliver on expectations. As a company that specializes in in-context research, REAL Insight takes the lead in determining if packaging is noticeable on shelf, answering questions on consumer perceptions and gauging concept understanding.
When learning about packaging impact, concepts are surrounded by likely shelf-mates. In this unique, in-context testing environment, we often gain significant understanding around category assumptions and concept performance. However, we are frequently brought in when innovation projects are nearing launch. At this last stage in the process, we frequently see concepts heavily challenged by ingrained assumptions or hard-to-rectify first moment of truth issues. Prioritizing at-shelf learning earlier can be beneficial for more nuanced concept testing and a successful launch.
With few product launches having significant marketing support out-of-aisle, these offerings need to be intuitive on-shelf to more easily gain traction. Understanding concept performance is helpful in prioritizing projects and determining what type of launch may be needed for success.
To truly win in the category and gain insight to the degree of enthusiasm, the harsh reality of the typical CPG retail category needs to be accounted for: effective concepts need to change a behavior and prove they are a better solution than competing options. Seeing a shopper’s emotional reaction upon discovering a new product—bright smiles and eyes lighting up—is significant.
REAL Insight has the solutions to help gain early-on concept learning in-store without requiring significant prototype creation or sharing concept ideas with retail buyer partners until needed and keeps in mind already tight marketing budgets. Consider it a companion data point to the other quantitative concept work you are already doing or as an alternative to commonly used speed-dating approaches; a complement that will be highly valuable in setting expectations and appropriately prioritizing ideas.
Ready to learn more? Reach out to Luke for more details!